FAQS


How do I pay for my order?

We accept two payment methods online, one is credit card. The other one is PayPal, you will be directed to the PayPal login page straightforward.

Can I pay through Paypal with my credit card?

Yes, you can choose the paypal option and you will be asked to fill in your credit card information to fulfill the transaction.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information will not stored in our servers.

I have bought something but seen it at a different price on your website.

As an online business we act much faster in adjusting our prices in response to trends, stock and demand from customers. It's our general view not to refund the difference.

Is there any hidden charges to my order?

Basically, the final amount you will pay is just the price of the product plus shipping(if you choose a paid shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different to the price of the product, but its only less than 0.5% of the total price.

Do you guarantee delivery time?

Because the post office handles your shipment,we cannot guarantee the exact time of delivery.However,we will give you an idea of when the package will arrive.

What if my order delivery was delayed?

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. 

 

You can track your order here